| | 1 | = Email Notification of Ticket Changes = |
| | 2 | [[TracGuideToc]] |
| | 3 | |
| | 4 | Trac supports basic notification for ticket changes using email. |
| | 5 | |
| | 6 | Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post ticket changes to a dedicated mailing list. '''Note:''' As an example, this is how the [http://lists.edgewall.com/archive/trac-tickets/ Trac-tickets] mailing list works. |
| | 7 | |
| | 8 | Disabled by default, notification can be activated and configured in [wiki:TracIni trac.ini]. |
| | 9 | |
| | 10 | == Receiving Notification == |
| | 11 | When reporting a new ticket or adding a comment, enter a valid email address in the ''reporter'', ''editor'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket. |
| | 12 | |
| | 13 | This is useful to keep up-to-date on an issue or enhancement request that interests you. |
| | 14 | |
| | 15 | == Configuring SMTP Notification == |
| | 16 | |
| | 17 | === Config Options === |
| | 18 | These are the available options for the ''[notification]'' section in trac.ini. |
| | 19 | * '''smtp_enabled''': Enable notification. |
| | 20 | * '''smtp_server''': SMTP server used for notification messages. |
| | 21 | * '''smtp_user''': (''requires [milestone:0.9 0.9]'') user name for authentication SMTP account. |
| | 22 | * '''smtp_password''': (''requires [milestone:0.9 0.9]'') password for authentication SMTP account. |
| | 23 | * '''smtp_from''': Email address to use for ''Sender''-headers in notification emails. |
| | 24 | * '''smtp_replyto''': Email address to use for ''Reply-To''-headers in notification emails. |
| | 25 | * '''smtp_always_cc''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.'' |
| | 26 | * '''always_notify_reporter''': Always send notifications to any address in the reporter field. |
| | 27 | * '''always_notify_owner''': (''requires [milestone:0.9 0.9]'') Always send notifications to the address in the owner field. |
| | 28 | |
| | 29 | Either '''smtp_from''' or '''smtp_replyto''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails. |
| | 30 | |
| | 31 | === Example Configuration === |
| | 32 | |
| | 33 | {{{ |
| | 34 | [notification] |
| | 35 | smtp_enabled = true |
| | 36 | smtp_server = mail.example.com |
| | 37 | smtp_from = notifier@example.com |
| | 38 | smtp_replyto = myproj@projects.example.com |
| | 39 | smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com |
| | 40 | }}} |
| | 41 | |
| | 42 | == Sample Email == |
| | 43 | {{{ |
| | 44 | #42: testing |
| | 45 | ---------------------------+------------------------------------------------ |
| | 46 | Id: 42 | Status: assigned |
| | 47 | Component: report system | Modified: Fri Apr 9 00:04:31 2004 |
| | 48 | Severity: major | Milestone: 0.9 |
| | 49 | Priority: lowest | Version: 0.6 |
| | 50 | Owner: anonymous | Reporter: jonas@example.com |
| | 51 | ---------------------------+------------------------------------------------ |
| | 52 | Changes: |
| | 53 | * component: changset view => search system |
| | 54 | * priority: low => highest |
| | 55 | * owner: jonas => anonymous |
| | 56 | * cc: daniel@example.com => |
| | 57 | daniel@example.com, jonas@example.com |
| | 58 | * status: new => assigned |
| | 59 | |
| | 60 | Comment: |
| | 61 | I'm interested too! |
| | 62 | |
| | 63 | -- |
| | 64 | Ticket URL: <http://example.com/trac/ticket/42> |
| | 65 | My Project <http://myproj.example.com/> |
| | 66 | }}} |
| | 67 | ---- |
| | 68 | See also: TracTickets, TracIni, TracGuide |
